| Date | AEST | Dur. | Description |
|---|---|---|---|
| 18/12/12 | 00:00 | 0.25h | tunnel2/www2 telco planned maintenance may cause internet issues |
| 22/12/11 | info | 11d | Office Closure. Reopen 2/01/13 |
| 28/01/13 | 10:00 | 10s | SSH Port 22 retirement on tunnel1 |
| Date | AEST | Dur. | Description |
|---|---|---|---|
| 10/12/12 | 02:00 | 2m | CGC reboot - planned maintenance |
| 04/12/12 | 07:55 | 1s | SSL certificate updated on www.cardgate.net |
| 01/12/12 | --:-- | 3d | Bank issue - some duplicate transactions and settlement issues. Corrected by Bank. |
| 21/11/12 | 01:45 | 2m | CGA reboot - planned maintenance |
| 16/11/12 | 11:46 | 0.1h | CGD unplanned outage |
| 09/11/12 | 18:39 | 0.1h | Planned maintenance - CGA - No response = Reversal Pending/Busy! due to comms adapter change |
| 08/11/12 | 14:34 | 21.5h | Unplanned outaged - No internet comms to primary site (tunnel1/www/CGA/CGB) - Telco issue |
| 01/11/12 | 14:38 | 0.4h | Unplanned outaged - No internet comms to primary site (tunnel1/www/CGA/CGB) |
| 01/11/12 | 14:11 | Info | Planned internet route change at Clayton |
| 30/10/12 | 14:30 | 4.2h | CGD planned outage |
| 30/10/12 | 09:27 | 1h | Flakey internet comms to primary site (tunnel1/www/CGA/CGB) |
| 30/10/12 | 01:46 | 6h | CGD unplanned outage |
| 26/10/12 | 17:04 | 3m | No internet comms to primary site (tunnel1/www/CGA/CGB) |
| 26/10/12 | 15:20 | 5m | No internet comms to primary site (tunnel1/www/CGA/CGB) - Telco issue |
| 22/10/12 | 19:20 | 0.7h | CGA/CGB - Bank links lost - No response = Reversal Pending/Busy! |
| 22/10/12 | 10:58 | 1.3h | CGA/CGB - Bank links lost - No response = Reversal Pending/Busy! |
| 22/10/12 | 10:58 | 21h | Flakey internet comms to primary site (tunnel1/www/CGA/CGB) |
| 04/10/12 | 02:00 | 7.5h | Telco routing issue - flakey internet comms to tunnel2(secondary site) |
| 01/10/12 | 11:46 | 1h | Telco issue - internet comms outage for some users of tunnel2(secondary site) |
| 23/09/12 | 08:15 | 8.8h | CGD comms adapter offline post planned outage |
| 23/09/12 | 07:00 | 1.25h | Planned CBD building maintenance: tunnel2/CGC/CGD offline |
| 08/09/12 | 13:47 | 8h | CGC offline
due to non-start post power outage CGD offline due to startup behaviour post outage + comms adapter offline |
| 08/09/12 | 08:12 | 5.6h | Unadvised CBD building maintenance: tunnel2/CGC/CGD offline |
| 01/09/12 | 08:00 | 9.5h | Planned CBD building maintenance: tunnel2/CGC/CGD offline |
| 28/08/12 | 13:54 | 0.4h | CGA/CGB - Bank links lost - No response = Reversal Pending/Busy! due to ISP issue |
| 21/08/12 | 13:46 | 1.18h | CGA/CGB - Bank links lost - No response = Reversal Pending/Busy! due to routing config problem |
| 18/08/12 | 08:05 | 8.2h | CBD building maintenance kicked off complete power cut and router failure, tunnel2/CGC/CGD offline |
| 26/07/12 | 06:00 | 3.4h | Internet routing issues - some clients effected connecting to www/tunnel1 |
| 25/07/12 | 11:36 | 7m | Unplanned power outage kicked off internet outage (www/tunnel1) due to power system misconfiguration |
| 24/07/12 | 19:03 | 3.5m | Planned router retirement step - www/tunnel1 outage |
| 17/07/12 | 01:45 | 5.58h | CGA - Bank link lost - No response = Reversal Pending/Busy! due to CGA misconfiguration after planned reboot of CGA |
| 04/07/12 | 23:00 | 1.77d | Unplanned outage - loss of Bank link with Payment Gateways CGC & CGD due to comms adapter config |
| 03/07/12 | 01:00 | 7.7h | Loss of Bank link with Payment Gateways CGB, CGC & CGD |
| 03/07/12 | 01:00 | 0.8h | Loss of Bank link with Payment Gateway CGA - cutover to alternative channel |
| 27/06/12 | 15:00 | 1.25h | CBD site maintenance, tunnel2/CGC/CGD offline |
| 26/06/12 | 13:30 | 4.7h | CBD site maintenance, tunnel2/CGC/CGD offline) |
| 26/05/12 | 07:06 | 3.6h | Nationwide EFTPOS Issue - Declined 91's |
| 26/06/12 | 05:00(tba) | tba | tunnel2 telco planned maintenance |
| 25/06/12 | 16:30 | 1.1d | Loss of Bank link with Payment Gateway CGD |
| 25/06/12 | 16:30 | 1.25h | Loss of Bank link with Payment Gateway CGC (ie at secondary tunnel2 site) |
| 15/06/12 | 16:32 | 22m | CGA - Bank link lost - No response = Reversal Pending/Busy! due to comms adapter dropout |
| 15/06/12 | 05:00(tba) | (tba) | tunnel2 telco planned maintenance |
| 05/06/12 | 15:27 | 10m | Planned router retirement step - www outage |
| 05/06/12 | 13:51 | 1.5m | Planned router retirement step - tunnel1 outage II |
| 05/06/12 | 13:32 | 30s | Planned router retirement step - tunnel1 outage |
| 30/05/12 | 01:00 | 2m | Planned reboot of tunnel1 |
| 14/05/12 | 14:37 | 0.5h | Unplanned outage - www service |
| 23/04/12 | 11:49 | 12m | CGA - Bank link lost - No response = Reversal Pending/Busy! due to upstream comms provider issue |
| 23/04/12 | 03:44 | 2.67h | CGA - Bank link lost - No response = Reversal Pending/Busy! due to upstream comms provider issue. Note normal CBA maintenance 01:16 - 03:44 |
| 18/04/12 | 16:50 | 20m | tunnel2 unplanned outage |
| 14/04/12 | 01:30 | 2.6d | Telco issue - no internet comms for tunnel2(secondary site) Estimated fix Monday 16/4/12 |
| 01/04/12 | 02:01 | 6.75h | CGA - Bank link - No response = Reversal Pending/Busy! due to upstream comms provider issue |
| 23/03/12 | 02:02 | 6.5h | CGD unplanned outage |
| 02/03/12 | 12:53 | 0.5h | Nationwide EFTPOS Issue - Declined 91's |
| 28/02/12 | 10:23 | 1m | Network outage due to urgent router reboot |
| 27/02/12 | 11:50 | 1d 1.3h | Slowness in internet connectivity |
| 09/02/12 | 19:54 | 14h | Payment Gateway CGF (LEMOTO-Batch only) misconfigured - STAN's too low so no response |
| 23/12/11 | info | 10d | Office Closure. Reopen 3/01/12 |