Future Plans

DateAESTDur.Description
2021-08-15--:--InfoComplete migration from CBA CommLink to MasterCard Payment Gateway Service (MPGS)
2021-01-0501:001hMPGS Planned Maintenance - 2 min disruption
2021-01-0704:008hMPGS Planned Maintenance - 30 sec disruption

Past Issues

DateAESTDur.Description
2020-12-25Info10dOffice Closure - re-open 2021-01-04
2020-11-0510:00NilMEL Secondary Site - Hazard Alert - Generator maintenance
2020-10-2609:431hCLT primary site connectivity with MPGS failure for some transactions due to DNS issues specifically involving mastercard.com lookup
2020-10-1522:001sCLT Primary Site - Planned Maintenance - Firewall reset - www.cardgate.net/tunnel1.cardgate.net
2020-09-2500:069.5hCGA - Loss of CBA COMMLINK connection - TLS cert issue
2020-09-1005:140 to 130s maxCLT Primary Site - ISP Emergency Planned Maintenance. ISP outage was 8.4m but Dual Homing kicked in. Our outage duration was dependent on your ISP.
2020-09-1004:2730mMEL Secondary Site - ISP/Data Centre Planned maintenance
2020-09-1004:45NilCLT Primary Site - Implemented dual homing (automated failover on cable fault/ISP outages)
2020-09-0217:2535mCLT Primary Site - CardGate Internet Service Unplanned outage
2020-08-3108:261.25hCLT Primary Site - Unplanned ISP outage. No external access to services
2020-08-1222:2010mMEL Secondary Site - Poor connectivity
2020-07-1709:367.6hCLT Primary Site - Unplanned ISP outage - fibre fault. No external access to services
2020-02-1112:16--Payment Gateway CGD retired