| Date | AEST | Dur. | Description |
| 2020-12-25 | Info | 10d | Office Closure - re-open 2021-01-04 |
| 2020-11-05 | 10:00 | Nil | MEL Secondary Site - Hazard Alert - Generator maintenance |
| 2020-10-26 | 09:43 | 1h | CLT primary site connectivity with MPGS failure for some transactions due to DNS issues specifically involving mastercard.com lookup |
| 2020-10-15 | 22:00 | 1s | CLT Primary Site - Planned Maintenance - Firewall reset - www.cardgate.net/tunnel1.cardgate.net |
| 2020-09-25 | 00:06 | 9.5h | CGA - Loss of CBA COMMLINK connection - TLS cert issue |
| 2020-09-10 | 05:14 | 0 to 130s max | CLT Primary Site - ISP Emergency Planned Maintenance. ISP outage was 8.4m but Dual Homing kicked in. Our outage duration was dependent on your ISP. |
| 2020-09-10 | 04:27 | 30m | MEL Secondary Site - ISP/Data Centre Planned maintenance |
| 2020-09-10 | 04:45 | Nil | CLT Primary Site - Implemented dual homing (automated failover on cable fault/ISP outages) |
| 2020-09-02 | 17:25 | 35m | CLT Primary Site - CardGate Internet Service Unplanned outage |
| 2020-08-31 | 08:26 | 1.25h | CLT Primary Site - Unplanned ISP outage. No external access to services |
| 2020-08-12 | 22:20 | 10m | MEL Secondary Site - Poor connectivity |
| 2020-07-17 | 09:36 | 7.6h | CLT Primary Site - Unplanned ISP outage - fibre fault. No external access to services |
| 2020-02-11 | 12:16 | -- | Payment Gateway CGD retired |