cardgate ...trusted payment technoligies
Commonwealth Bank
A preferred supplier to the Commonwealth Bank of Australia

(none)

Securely delivering transactions since 1999...


Outages

DateTimeDur.Description
31/12/0311:001mCGB back online (refer 13/10/03)
28/11/0306:005mCLT - Internet outage - Telstra planned router maintenance - affects web/tunnel1/mail
18/11/0312:167mCLT - Internet/WAN outage - router reboot
07/11/0313:2924mCGA to Bank comms outage
27/10/0315:455mCLT - Internet/WAN outage - router reboot
15/10/0315:455mENG outage - swapped CGA to backup ENG
13/10/0309:4031/12/03CGB offline - maintenance
10/10/0313:572d 19.7hCGB - ROT files not updated. Repaired 09:40 13/10/03
29/09/0307:203hN/W EFTPOS - Mastercard - Declined 91
24/09/0312:30???N/W EFTPOS System outage
10/09/0316:162mCBD - planned maintenance - CGC/tunnel2
01/09/0311:304hCLT - Internet outage - Telstra DSL router (Vic wide) affects web/tunnel1/mail
31/08/0304:506.4hCLT - Internet/WAN outage - router failure
12/08/0317:301.3hCLT - planned maintenance - CGA/Web/router relocation
07/08/0320:3013.5hRAS dialup
07/08/0316:1110mLAN comms outage to CGA
29/07/0317:215mCLT - Internet/WAN outage - router reboot
19/07/0314:101d 19h 20mRAS dialup
19/07/0323:555mCLT - planned maintenance - router reboot
19/07/0319:483.2hCLT - Internet/WAN outage - router upgrade failure
19/07/0314:102.1hCLT site outage - CGA/CGB/Web - UPS failure
05/07/0312:052.3hCGA comms outage/CGA requests redirected to CGB as fix
30/06/0317:456hWeb server hard disk fault
CIS & LEMOTO-RealTime outage
18/06/0314:405mInternet outage - Telstra router
29/05/0310:3010mWeb server maintenance
29/05/0305:006mInternet comms outage
24/05/0309:450.83hCLT site outage - CGA/CGB/Web - UPS failure
08/05/0311:020.25hInternet comms outage
11/04/0313:235mCGA comms outage
02/04/0315:280.5hCGA outage
30/03/0303:002d 11hCGB ENG prob
30/03/0302:003hCBA planned maintenance
18/03/0312:302hCGA ENG prob/CGA requests redirected to CGC as fix
18/03/0309:002hRAS dialup
17/03/0310:003d 4hCGB ENG prob
17/03/0301:003hCBA planned maintenance
07/03/0312:372hN/W EFPOS System outage
16/02/0302:0022hRAS dialup
16/02/0302:009.5hCGA UPS Failure/CGB ENG prob
29/01/0311:2510mCBA N/W ENG outage
27/01/0317:006hCGA requests redirected to CGB as fix for WAN comms outage
27/01/0315:207.5hWAN comms outage to CGA/Batch
26/01/0309:0014.4hCBA N/W ENG outage
08/01/0309:000.7hWAN comms outage to CGA/CGB/Batch
07/01/0317:000.8hInternet comms outage
07/01/0316:000.5hInternet comms outage
07/01/0315:150.4hInternet comms outage
07/01/0315:150.4hInternet comms outage
07/01/0313:300.3hInternet comms outage
06/01/0316:000.25hInternet comms outage

Abbreviations:

  • CBA = Commonwealth Bank of Australia
  • CBD = Melbourne CBD secondary site
  • CGA = CardGate payment gateway #A
  • CGB = CardGate payment gateway #B
  • CGC = CardGate payment gateway #C
  • CGD = CardGate payment gateway #D
  • CGN = CardGate.net
  • CIS = CardGate Internet Service
  • CLT = Clayton primary site
  • ENG = Enterprise Network Gateway, ie CBA's branch network
  • h = hours
  • m = minutes
  • N/W = nationwide
  • RAS = Remote Access Server, ie dial up facility
  • UPS = Uninterruptable Power Supply
  • WAN = Wide Area Network - link b/n CLT & CBD sites
  • Updated: Saturday, 01-Jan-2005 01:18:22 AEDT